Judy Pugh
Judy Pugh
Learner
1
Location
Murfreesboro, Tennessee, United States
Bio

Goal-oriented Business Administrator and Human Resource focused on delivering exceptional behind-the-scenes management of support services. Coordinate effective schedules, recruitment, hiring, and administer contracts. Maintain team efficiency by independently solving routine and complex problems.

Portals
Categories
Operations Project management Product or service launch

Skills

Digital marketing 1 Marketing 1 Promotional merchandise 1 Sales 1 Social media 1 Target market 1

Socials

Achievements

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Recent projects

Priority Enterprise, Inc.
Priority Enterprise, Inc.

Business Challenge for Priority Enterprise, Inc.

The promotional product market is a vast and broad industry that can be used in many areas of business. Our focus is to target a unique portion of our business towards one vertical to become the expert and leading provider in this field. Reaching Target Market – University and higher education Prepare email campaigns reaching out to Universities in various departments, e.g. Student Life, Admissions, Marketing Dept., and Human Resources. Create timeline for specific University events – New students, admissions, Homecoming, Graduation, etc. Create process to follow up based on analytic data responses. Reach out to prospective sales responses based on open clicks or specific product interests. Prepare follow up emails re inquiry of products or assistance with upcoming events. We want students to help us develop a digital marketing strategy to grow and engage our target market. We’d like to know how we can maximize different channels and what will work best for us. The main questions we’d like students to help us answer are the following: How should we promote our company? What social media channels and messaging should we utilize? Prepare social media posts (LinkedIn, Facebook and Instagram) and Constant Contact posts for promotional products and Industry tips and resources to assist and educate clients about the industry. Research industry organizations for blog ideas, eg. Promotional Productions Association International (PPAI), etc. What budget is appropriate for advertising?

Matches 1
Category Communications + 3
Closed

Work experience

Claim Associate
State Farm Insurance
Murfreesboro, Tennessee, United States
January 2012 - Current

• Handling incoming claims to Subrogation, seeking recovery from other insurance companies and/or parties who are at fault for the damage to our insured’s property.
• Maintained great work product while maintaining customer focus in providing remarkable customer service.
• Performed the highest leading associate amongst my team and top leading within the department in overall metric results.
• Able to negotiate with other insurance companies on increasing their initial offers to us resulting in a higher recovery.

Data Tech Support
Verizon Wireless
Murfreesboro, Tennessee, United States
October 2003 - January 2012

• Handling incoming calls from consumers needing assistance with troubleshooting problems with data access on their smartphone or making and/or receiving calls.
• Assisted customer service representatives with complex calls that they were unable to resolve by being a lesion for the representative and customer.
• Completed the A+ Certification course but chose another direction in my career path instead of taking the exam and being certified.

Department Manager
Lowe's Home Improvement
Murfreesboro, Tennessee, United States
April 2000 - October 2003

• Department Manager of Plumbing overseeing 3-4 employees within the department.
• Kept floor stock shelved and pulled to the front for customer view; maintained stock levels and display ends at the end of the aisles.
• Met and maintained sales goals for the department monthly which was exemplified by making department manager monthly bonuses.

Education

Bachelor, Business Administration
Strayer University
June 2020 - Current
Associate, Business Administration
Strayer University
February 2018 - June 2020